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Want to know more about VAs and how they can help you? Here are some of the frequently asked questions (FAQ). If your question isn't here, just call and we will be happy to answer any queries you have.


What Is A VA?

A VA or Virtual Assistant is a person who provides business admin support to individuals and businesses who are being swamped with paperwork, as and when you need them. They work remotely, so there is no need to find office space for them to carry out their tasks on your behalf.

What Does A VA Do?

A VA is there to support you with any normal administration duties from creating Powerpoint presentations to managing your busy diary.

Do I Need A VA?

This is a decision only you can make. If you have admin tasks that take you away from your other business commitments, a VA can help, freeing you up to do the things you want or need to do. This leaves you with the knowledge that your tasks are being completed efficiently and in complete confidence, by an experienced individual. Whether you have a 'one-off' project or need ongoing support, a VA can be a vital cog in a well-oiled machine.

Who Uses A VA?

Many people use a VA, from Sole Traders who may not have the software expertise or budget to employ a member of staff, to a CEO of a major corporation needing an urgent report for the next board meeting.

How Do I Submit Work?

Work can be submitted in many ways, depending on your circumstances and setup. The most common ways are email, shared folder on a cloud application i.e. Dropbox, or the good old postal service for non-urgent assignments. If you have an alternative method you would like to use to submit work, just give me a call and I will see how I can help.

How Much Do You Charge?

The prices a VA charges vary depending on your requirements. An agreement can be made on an overall cost for one-off projects or a retainer for ongoing support and long term work. Just give Starfish Virtual Assistance a call to discuss what support you need and I will be happy to provide a quotation.


Is It Confidential?

Yes, all work carried out is confidential and completed under a signed contract.

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